Corporate Compliance

Carrie Ruby-Geiger
Director of Quality and Compliance

845-339-9090 ext. 1601

The purpose of our Corporate Compliance Program is to promote organizational adherence to applicable federal and state law, and private payer healthcare requirements. An effective compliance program can help protect practices against fraud, abuse, waste, and other potential liability areas. At MHA in Ulster, Inc. we are committed to establish a culture of honesty and accountability that promotes prevention, detection and resolution of instances of conduct that do not conform to federal and state law, and federal, state, and private payer healthcare program requirements, as well as ethical and business policies.

Our compliance program is built upon the following seven elements:

  1. Implementation of written compliance policies, procedures, and standards of conduct;
  2. Designation of a compliance officer and compliance committee, who will be responsible for monitoring compliance efforts and enforcing practice standards;
  3. Conducting effective training and education on the compliance policies, procedures, and standards of conduct;
  4. Development of effective lines of communication to facilitate communication with staff and allow anonymous reporting mechanisms;
  5. Enforcing standards for employees through well-publicized disciplinary guidelines;
  6. Conducting internal monitoring and auditing by performing periodic self-audits;
  7. Responding promptly to detected offenses and develop corrective action plans.

Describes how medical information about you may be used and how you can get access to this information.

Download The Notice of Privacy Practices

Code of Conduct

Is the foundation of our Corporate Compliance Program and written commitment to compliance.  It has been developed to assure that ethical and professional standards are met and to comply with applicable funding requirements, laws and regulations. As an integral member of MHA’s team, employees, Board of Directors, contractors, interns and volunteers are expected to accept certain responsibilities, adhere to acceptable business principles in matters of personal conduct, and exhibit a high degree of personal integrity at all times.  This not only involves sincere respect for the rights and feelings of others but also demands that employees refrain from any behavior that might be harmful to themselves, their coworkers, and/or the agency or that might be viewed unfavorably.

Download The Code of Conduct


The Compliance Hotline is confidential and anonymous. It is available 24 Hours a day, 7 Days a Week. Toll-Free Telephone:

English speaking USA and Canada:

Spanish speaking USA and Canada:

Download Compliance Hotline Information

Whistleblower Policy

Whistleblower or “Qui Tam” Provisions:

In order to encourage individuals to come forward and report misconduct involving false claims, the False Claims Act contains a “Qui Tam” or whistleblower provision. In accordance with The False Claims Act, a report should be made “In Good Faith”. In Good Faith is defined as a “report that is made with a belief of truth and without malice”. (See pg. 24; Section C; MHA ‘s Code of Conduct)